Paragon Kilns are the least dependable. If you're a ceramist looking to buy a kiln, AVOID PARAGON. Terrible customer service, they don't honor their warranty, and they make their kilns with chinsy parts. I've experienced this MANY times in the last four years. I've never owned a Paragon kiln and I never will, but I've had to deal with the company on my clients behalf. I've seen many clients walk away from a Paragon purchase greatly disappointed because the kiln broke down and Paragon blamed it on the user (and I know it wasn't their fault) expecting the customer to pay more money for a part replacement or total overhaul. I'll post specific stories with pictures as they come (and I know they will, that’s one thing that’s remained consistent in my dealings with Paragon kilns). On the contrary, it is worth noting that I've heard many glass artists give positive feedback about their small Paragon glass kilns. This comes as a surprise to me but has never been my experience directly (since I've never owned a Paragon).
There ARE other kiln manufacturers I would recommend, but didn't make my top three list because various technical reasons that wouldn't affect the kiln user, or plain and simple, they just weren't my favorite. Here are other manufacturers worth mentioning:
- AIM Kilns (actually make some nice test kilns)
- Olympic Kilns (wonderfully made Raku kilns)
- Evenheat (they make some kilns with viewing windows!)
- Jen-Ken Kilns (nice variety of glass kilns)
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